BrightLink Shipping and Logistics | Privacy Policy | Oman

Privacy Policy for BrightLink Shipping and Logistics

At BrightLink Shipping and Logistics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, whether through our website, mobile applications, or other communication channels. We encourage you to read this policy carefully to understand how we manage your personal data.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, contact details (email address, phone number), shipping and billing address, and payment information.
• Logistics Data: Shipment details, delivery addresses, tracking information, and other logistical information required for the processing of your shipments.
• Website Usage Data: Information related to your use of our website, including IP address, browser type, device information, location data, and cookies.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To Provide Our Services: To process your shipments, manage logistics, fulfill orders, and provide customer support.
• To Communicate with You: To send order confirmations, updates on shipment status, promotional offers, and other important notifications related to our services.
• To Improve Our Services: To understand how users interact with our website and services, allowing us to improve our offerings and enhance the user experience.
• Legal Compliance: To comply with legal requirements, regulations, and dispute resolution.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in the operation of our business, such as payment processors, shipping partners, and IT support. These providers are obligated to keep your information confidential and are only allowed to use it for the purposes of providing the service.
• Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or regulatory body).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files that are stored on your device when you visit our site. These help us analyze website traffic, remember your preferences, and enhance your overall experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use certain features of our site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. While no data transmission over the internet or electronic storage is completely secure, we implement industry-standard security measures to safeguard your data.

6. Retention of Personal Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

In accordance with applicable laws, you have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: If any of your personal information is incorrect or incomplete, you can request that it be corrected.
• Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., legal or contractual obligations).
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

To exercise any of these rights, please contact us at [insert contact email or phone number].

8. International Transfers

As part of our operations, we may transfer your personal data to countries outside of Oman. By using our services, you consent to the transfer and processing of your data in countries that may not have the same level of data protection as Oman. We will take appropriate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.